AT&T My Results: How Employees Can Log In and Use the Portal

Searching for att my results usually means one thing: you’re an AT&T employee (or a retiree, or a dependent) who needs to get into the company’s internal portal quickly. The direct answer is simple — ATT My Results is AT&T’s internal employee portal, and you reach it through the AT&T HR Access login page at hraccess.att.com using your Global Logon credentials. It is not a customer tool; if you’re an AT&T wireless or internet customer, your account lives at att.com instead.

This guide walks you through the login step by step, explains the different sign-in options, shows what you can actually do once you’re inside, and fixes the most common problems people run into — including the confusing part: which of AT&T’s several portals is the right one.

What “AT&T My Results” Actually Is

ATT My Results is a secure internal portal where AT&T employees, retirees, and eligible dependents access work-related tools in one place. The name is a little misleading, because it’s more than just “results” — depending on your role, the portal connects you to:

• Sales performance dashboards — individual and team metrics, goals, targets, and progress tracking
• HR services — pay stubs, benefits enrollment, tax documents, schedules, and time-off requests
• Training and development — learning resources and company training programs
• Company announcements — internal news and policy updates

Think of it as a single front door. Once you’re through it, you can reach the sales dashboard, HR tools, and other employee resources without juggling separate systems. Understanding how identity management systems centralize employee logins helps explain why AT&T routes everything through one authentication point.

How to Log In to AT&T My Results

You don’t log in on a standalone “my results” website — access runs through AT&T’s HR Access portal. Follow these steps:

1. Go to the official HR Access portal at hraccess.att.com. Always type the address yourself or use a bookmark you’ve saved from a successful visit.
2. Pick your login category. Active employees select the Active Employee login; retirees, former employees, and dependents choose the Former Employee / Retiree / Dependent option.
3. Enter your AT&T User ID (ATTUID) and Global Logon password. These are the credentials AT&T issued to you — not your personal email password or your att.com customer login.
4. Complete security verification. If prompted, finish multi-factor authentication through your registered email, phone, Mobile Key, or token.
5. Find the dashboard. Once signed in, navigate to the My Results dashboard, the sales dashboard tile, or the HR tools section depending on what you need.

Understanding the AT&T My Results Login Options

AT&T offers several ways to prove your identity, and choosing the right one at the start saves a lot of failed-login frustration:

• Standard AT&T password — your ATTUID plus Global Logon password, the default method for most employees.
• Mobile Key — a code sent to your registered phone after you enter your user ID, a convenient option if you struggle with tokens.
• RSA SecurID / SAFENet / MTIPS tokens — hardware or app-based tokens that display a rotating passcode; common in corporate and field roles.
• Security key — a physical or digital FIDO-based key, sometimes requiring a Web PIN to activate.
• “Remember Me” option — saves your user ID and chosen login method for next time on trusted devices, without storing your password.

If you’ve recently changed phones, you may need to re-register your Mobile Key or security key before it works again — a common cause of sudden “authentication failed” errors after a device upgrade.

AT&T My Results vs. AT&T HR Access: What’s the Difference?

This is the part that trips people up, so it’s worth getting straight:

• ATT My Results focuses on performance: the sales dashboard, targets, metrics, and progress analytics.
• AT&T HR Access handles employment essentials: payroll, benefits, leave balances, schedules, and personal records.

Both live behind the same HR Access login at hraccess.att.com, which is why searchers land on both names. In practice, you sign in once and move between the two areas. Knowing which area you actually need also tells you where to look first when something goes wrong — a pay stub problem is an HR Access issue, while a missing sales report is a My Results dashboard issue.

What’s Inside the Dashboard Once You’re In

For sales employees, the dashboard is the centerpiece. It typically shows performance metrics for you and your team, goal tracking with progress toward targets, visual reports and trend analysis, and customer interaction insights. Managers use the same views to run performance reviews and plan strategy.

Non-sales employees mostly use the HR side: viewing pay stubs and tax forms, managing benefits enrollment, checking schedules and requesting time off, and updating personal details like address or emergency contacts. The exact tiles you see depend on your role and employment status, which is why the portal can look different from one employee to the next.

Common AT&T My Results Login Problems and Fixes

Most login failures come down to a handful of causes. Work through them in order:

• Wrong credentials — double-check your ATTUID and password for typos; caps lock catches everyone eventually. Use the “Forgot Password” link on the login page if needed.
• Expired Global Logon password — corporate passwords expire on a schedule. If your password worked last month and suddenly doesn’t, a reset usually fixes it.
• Wrong login method selected — if the system asks for a token you don’t have, back up and choose the password or Mobile Key option instead.
• MFA codes not arriving — check that your registered phone or email is current, look in spam folders, and confirm you’re on a stable connection.
• Account locked — too many failed attempts trigger a temporary lockout. Wait 15–30 minutes or reset your password before trying again.
• Browser issues — clear cache and cookies, enable cookies for the site, and try Chrome, Edge, or Firefox with the latest updates.
• Network or outage problems — corporate VPNs and firewalls can block the portal; try a different network, and check whether colleagues are seeing the same issue.

If none of this works, contact AT&T’s internal support: HR OneStop at 1-888-722-1787 for payroll and benefits account issues, or use the help and contact options inside the HR Access portal for login and access problems.

How to Keep Your AT&T My Results Account Secure

Employee portals are prime phishing targets — a fake login page that captures your ATTUID and password can give an attacker access to pay stubs, benefits, and personal data. Protect yourself with these habits:

• Only sign in through official domains. The real portal lives on att.com subdomains (like hraccess.att.com). Never enter credentials from a link in an email or text message.
• Check the URL every time before typing your password — lookalike domains are the most common trick.
• Keep your authentication method current. Re-register Mobile Key or tokens after changing devices, and don’t share your credentials with anyone, including coworkers.
• Log out on shared computers and avoid saving passwords in browsers you don’t control.

These are the same principles behind good identity management practice: verify the site, verify the method, and never hand credentials to a page you arrived at through an unexpected link. For anything customer-side, remember that AT&T’s customer accounts are managed separately on AT&T on Wikipedia.

AT&T My Results FAQs

Is AT&T My Results for AT&T customers?

No. It’s strictly for employees, retirees, former employees, and eligible dependents. Customers manage bills, plans, and devices through att.com, not the employee portal.

Do retired or former employees still have access?

Yes — AT&T provides a separate login category for former employees and retirees, typically used for pension, benefits, and tax documents. Dependents may have limited access.

Which URL is the correct login page?

hraccess.att.com is the official entry point for the HR Access portal, from which you reach My Results. Bookmark it after a successful login and avoid third-party pages that claim to offer direct logins.

I forgot my password. What do I do?

On the HR Access login page, use the “Forgot Password” option to reset your Global Logon password. You’ll need your ATTUID and your registered security method to verify your identity.

Can I access AT&T My Results on my phone?

Yes — open hraccess.att.com in your phone’s browser, choose your login category, and sign in the same way. Make sure your Mobile Key or token is registered on that device first, and avoid public Wi-Fi when signing in.

The Bottom Line

ATT My Results is simply AT&T’s internal hub for employee performance data and HR services — reached through hraccess.att.com with your Global Logon credentials, not a standalone website. Pick the right login category, choose the authentication method that matches your setup, and most access problems resolve with a password reset, a cleared browser cache, or a quick call to AT&T support. Keep the security habits tight — the portal holds sensitive employment data — and it’ll do exactly what it was built for: putting everything work-related one sign-in away.